{"id":15871,"date":"2025-08-25T18:47:51","date_gmt":"2025-08-25T18:47:51","guid":{"rendered":"https:\/\/directfromitaly.it\/casi-studio\/"},"modified":"2026-04-23T10:59:47","modified_gmt":"2026-04-23T10:59:47","slug":"case-studies","status":"publish","type":"page","link":"https:\/\/www.directfromitaly.it\/en\/case-studies\/","title":{"rendered":"Case Studies"},"content":{"rendered":"\t\t
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Success Stories: <\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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How Italian companies grow\n
with Direct From Italy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tD2C Customs is the software designed to sell directly abroad easily and in compliance with current regulations. It automatically manages excise taxes, VAT (OSS), customs duties and logistics for wine, beer and spirits, allowing you to ship to private customers sell and ship in full compliance, without complications.
Find out how other manufacturers have expanded their market. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Average value of each foreign order generated by our customers<\/div>\t\t\t
\n\t\t\t\t<\/span>\n\t\t\t\t0<\/span>\n\t\t\t\t\u20ac<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Increase in the average turnover of our customers between 2022 and 2024<\/div>\t\t\t
\n\t\t\t\t+<\/span>\n\t\t\t\t0<\/span>\n\t\t\t\t%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Total turnover generated in 2024 of our customers through D2C Customs<\/div>\t\t\t
\n\t\t\t\t<\/span>\n\t\t\t\t0<\/span>\n\t\t\t\tM<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\tThey trust us:\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\"zenate\"
<\/div><\/figure><\/div>
\"Venissa\"
<\/div><\/figure><\/div>
\"astoria\"
<\/div><\/figure><\/div>
\"santa-margherita\"
<\/div><\/figure><\/div>
\"Val-doca\"
<\/div><\/figure><\/div>
\"GIV\"
<\/div><\/figure><\/div>
\"bundles\"
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\"Producers-manduria\"
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\"petrone\"
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\"Umberto-Cesari\"
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\"World-of-Wine\"
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\"Consortium-of-barrel\"
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\"Argea\"
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\"chiarli\"
<\/div><\/figure><\/div>
\"Gambino-wines\"
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\"Berlucchi\"
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\"Baron-Montalto\"
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\"ca-maiol\"
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\"Ca-Rugate\"
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\"Adami\"
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\"Farmhouse-Grippi\"
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\"Asiotus\"
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\"Cantarutti-Alfieri\"
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\"cantina-girlan\"
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\"Cellars-of\"
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\"cantinium\"
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\"Cascina-Ciapat\"
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\"Castellare-di-castellina\"
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\"Castle-of-thickness(1)\"
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\"Cerletti\"
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\"Cirotto\"
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\"Coldiretti-Cuneo\"
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\"colterenzio\"
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\"Coppi\"
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\"Cormons\"
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\"Cuvage\"
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\"Delphina\"
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\"FIne-rare\"
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\"Gorghi-Tondi\"
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\"Gotto-gold\"
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\"Hofstatter\"
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\"Il-Pomaio\"
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\"kettmeir\"
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\"La-Guardiense\"
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\"La-Scolca\"
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\"lamole-di-lamole\"
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\"Lenotti\"
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\"LOGOS-SITE-DFI-CUSTOMERS\"
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\"Manincor\"
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\"mazzarosa\"
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\"Merotto\"
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\"mesa-\"
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\"Montelvini\"
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\"Pfitscher\"
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\"Peter-17\"
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\"Prosecco-casanova\"
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\"Rainoldi\"
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\"Reguta\"
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\"Ricossa\"
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\"Rocca-di-frassinello\"
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\"Ruggeri\"
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\"Estate-of-the-Ripalte\"
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\"Estates-Camilleri\"
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\"Tommasi\"
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\"widow\"
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\"Poisonous\"
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\"Zaccagnini\"
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tChiarli 1860<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCantina Masseria Torricella<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCantine Lenotti<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tGambino Winery<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCantina La Scolca<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Chiarli 1860<\/h2>\t\t\t\t<\/div>\n\t\t
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First<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Despite their historical prestige and the constant flow of international tourists to the Food Valley, Cleto Chiarli faced the paradox of the “suitcase limit.” Visitors, especially Americans, were often enthusiastic about the tasting experience but could only purchase one or two souvenir bottles due to the weight and bulk of their luggage. <\/span><\/p>\n

This obstacle severed the emotional connection built at the winery: once the trip ended, the enthusiasm faded, and the difficulty of finding the product elsewhere prevented the winery from turning a chance encounter into a significant, long-lasting sale.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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After<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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The integration of D2C Customs<\/a> removed every barrier, transforming the winery experience into a powerful engine for direct sales. Thanks to the tablet-based self-ordering system, the hesitation to buy vanished: the average customer stopped purchasing a single bottle and began ordering cases of 12 or 18, shipped directly from the winery to their home. <\/span><\/p>\n

The results went beyond single transactions, generating consistent loyalty: visitors continue to reorder via e-commerce months after their visit, taking advantage of targeted promotions. Today, Cleto Chiarli manages a dynamic international market with total autonomy, ensuring rapid sales and maintaining absolute control over the quality and freshness of the delivered product. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Tommaso\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t
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Tommaso Chiarli<\/strong>
Communications Manager, Chiarli 1860<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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“We are free to manage everything internally in a simple and coordinated manner. This is what makes us operational and efficient on every sale. <\/span>.”<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Cantina Masseria Torricella<\/h2>\t\t\t\t<\/div>\n\t\t
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First<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Despite the beauty of its 150 hectares in Alberobello and top-tier hospitality, Cantina Masseria Torricella faced a frustrating paradox. While the winery experience created a strong emotional bond, logistical bureaucracy extinguished it at the moment of international shipping. For Giuseppe Consoli, managing small international quantities was “extremely complicated” and often economically unsustainable. <\/span><\/p>\n

This limit forced the team to say no in 90% of cases: an obstacle that not only restricted the guest experience but also prevented the winery from economically leveraging its product beyond national borders, keeping it tied exclusively to traditional sales channels.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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After<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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The integration of D2C Customs<\/a> has overturned this paradigm. Today, the experience enjoyed at the Masseria does not end at the doorstep: the company is proactive and informs every visitor of the possibility of receiving wine at home, anywhere in the world. <\/span><\/p>\n

The results were immediate in terms of both business and relationships: approximately 30% of customers who purchase at the winery start reordering regularly online, transforming a chance encounter into long-term loyalty.<\/span><\/p>\n

But the most profound change concerns the sustainability of the business: by eliminating the barriers to direct export, Cantina Masseria Torricella has been able to reclaim the real value of every single bottle.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Giuseppe\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t
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Giuseppe Consoli<\/strong>
Owner, Cantina Masseria Torricella<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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“We realized that one bottle sold to the end customer yields roughly the same margin as a case of 6 or 12 sold wholesale.”<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Cantine Lenotti<\/h2>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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First<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Before implementing Direct From Italy solutions, Cantine Lenotti did not have a D2C (Direct-to-Consumer) channel, nor did they directly manage foreign sales. Access to the B2C market was limited and occurred, in some cases, only through local importers. <\/span><\/p>\n

This created frustration among wine tourists (particularly those from the UK and the US) who, after visiting the winery, were unable to purchase the wines online and were often left disappointed by this impossibility.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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After<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Da quando ha adottato la soluzione D2C Customs<\/a>, Cantina Lenotti \u00e8 diventata molto pi\u00f9 aperta e reattiva nei confronti dei suoi visitatori. Gli enoturisti che esprimono il desiderio di riacquistare i loro vini ora possono farlo comodamente da casa, prolungando l’esperienza vissuta in cantina. <\/span><\/p>\n

Cantine Lenotti has also implemented promotional strategies for their online service. This tool not only improves their competitiveness within the region but also offers a service perceived as attractive and convenient by their clientele. The integration of D2C has allowed them to transform a previous source of dissatisfaction into a new and profitable sales channel. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Claudio\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t
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Claudio Lenotti<\/strong>
Owner, Cantine Lenotti<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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“We have achieved full completion of our commercial and distribution offering, even reaching all those we were previously unable to serve.”<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Gambino Winery<\/h2>\t\t\t\t<\/div>\n\t\t
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First<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tPrior to adopting Direct From Italy’s solutions, Gambino Vini was dealing with numerous export-related complexities, particularly excise and customs practices. These processes required additional time and resources, making it more difficult to open up to new markets, especially those with more restrictive regulations. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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After<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tThe introduction D2C<\/a> Customs, has simplified and automated customs handling, allowing the company to open up to new markets, such as the Nordic countries.\n\nIntegration of the plug-in into e-commerce has made shipping operations smoother,<\/strong> eliminating extra charges for end customers and expanding sales opportunities.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\tAndrea Trovato<\/strong>
Marketing Manager, Gambino Wines\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t“We have improved our approach to direct foreign sales by automating the management of excise and customs operations.”<\/em>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Cantina La Scolca<\/h2>\t\t\t\t<\/div>\n\t\t
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First<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Prior to adopting Direct From Italy solutions, La Scolca managed direct sales abroad through email marketing and a dedicated database of private customers.<\/p>

The lack of an immediate system to provide a clear final price made the purchasing process complex and weakened the building of a solid relationship with the end customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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After<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tWith the introduction of D2C Customs,<\/a> the management of international direct sales has become smoother and more efficient, allowing La Scolca to provide customers with a clear final price in real time.\nThanks to constant updates and full regulatory compliance, the company has strengthened its relationship with the consumer, enhancing each contact through authentic and ongoing storytelling.\nThis new approach has significantly improved the customer experience and the organization of winery experiences, putting the direct relationship between producer and consumer at the center, with the goal of increasingly enhancing the brand.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tChiara Soldati<\/strong>
CEO, La Scolca\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t“If you sell excellence you need the whole supply chain to be at the same level.”<\/em>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Ready to become the
next success story?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tLearn how other Italian companies have turned direct exporting into a true channel for growth.\nWith Direct From Italy, many companies like yours have simplified foreign sales, boosted revenues and built lasting relationships with their international customers. \nRead their stories and be inspired.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRequest information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Success Stories: How Italian companies grow with Direct From Italy D2C Customs is the software designed to sell directly abroad easily and in compliance with current regulations. It automatically manages excise taxes, VAT (OSS), customs duties and logistics for wine, beer and spirits, allowing you to ship to private customers sell and ship in full […]<\/p>\n","protected":false},"author":1,"featured_media":16850,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-15871","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nD2C Customs Success Case Studies - Direct From Italy<\/title>\n<meta name=\"description\" content=\"Read the D2C Customs Success Case Studies and discover how to sell wine, beer, and all types of spirits abroad without complications.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.directfromitaly.it\/en\/case-studies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Studies: Expand Your Market Effectively\" \/>\n<meta property=\"og:description\" content=\"Discover Case Studies on how D2C Customs simplifies direct sales abroad in a compliant and hassle-free way.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.directfromitaly.it\/en\/case-studies\/\" \/>\n<meta property=\"og:site_name\" content=\"Direct From Italy\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/directfromitalysrl\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-23T10:59:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.directfromitaly.it\/nuovosito\/wp-content\/uploads\/2025\/10\/cover-social.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"523\" \/>\n\t<meta property=\"og:image:height\" content=\"280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Case Studies\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.directfromitaly.it\\\/en\\\/case-studies\\\/\",\"url\":\"https:\\\/\\\/www.directfromitaly.it\\\/en\\\/case-studies\\\/\",\"name\":\"D2C Customs Success Case Studies - 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