Cantina Masseria Torricella’s success story with D2C Customs
“The feedback is immediate: we see it in the customer’s smile. The review comes later, but that smile is the quickest and most valuable feedback.” Giuseppe Consoli Owner of Cantina Masseria Torricella Here is what was reported by Giuseppe Consoli—owner of Masseria Torricella along with his wife, Eva—with whom we had the pleasure of chatting […]
Elise Hütterer of Manincor awarded Best Wine Hospitality Manager by Direct From Italy
The future of Italian wine tourism today hinges on the ability to combine passion and human connection with a solid economic vision. On Wednesday, February 4th, within the setting of the Hospitality Fair in Riva del Garda, we celebrated this vision by awarding Elise Hütterer, Hospitality Manager of Tenuta Manincor, as Best Wine Hospitality Manager. […]
B2B wine sales: the era of free commercialization
How wonderful is it to see your own labels promoted in a Norwegian restaurant or a German wine shop? And to know that that same wine is being tasted in an Italian bistro in New York or a venue in Adelaide? We all know that reaching beyond borders is one of the greatest satisfactions for […]
Hospitality 4.0: AI at the service of hospitality
The evolution of hospitality has entered its 4.0 phase, an era where Artificial Intelligence (AI) is no longer science fiction, but a fundamental operational partner. The goal of AI is not to replace the human touch, but to enhance it, freeing the hospitality manager from repetitive tasks and providing crucial data for more informed decisions. […]
The hidden value of data in the beverage sector
Every operational datum contains a message.Behind every order, every bottle sold or booking, lies valuable information about the relationship you have generated with your customers in terms of value and purchase preferences, but also about the strategies to adopt. When management is based on integrated digital systems, this data in the beverage sector is not […]
The Future of Customs: Integrating AI into Import/Export
The introduction of AI into customs controls marks a turning point: every distance sale (i.e., when an order is shipped) of alcoholic beverages is analyzed with unprecedented precision. For those who sell directly abroad, this means that errors or incomplete documents no longer go unnoticed and can result in penalties or the blocking of goods. […]
From types of sales to commercial exchanges: here’s an explanation of
In today’s market, knowing how to recognize the different types of sales and exchanges possible is essential for navigating the various types of sales without making mistakes. In this article, we will discuss B2B, samples, corporate gifts, B2C, D2C, gifts, and C2C sales types. Business-to-Business (B2B) Business-to-Business (B2B) sales are a commercial transaction that occurs […]
The success story of Cantine Lenotti with D2C Customs
“We have achieved the completeness of our commercial and distribution proposal, even for all those we previously could not reach.” Claudio Lenotti Owner – Cantine Lenotti This is what Claudio Lenotti, owner of Cantine Lenotti, confirmed to us. Cantine Lenotti is a historic winery established back in 1906 in Bardolino, on the shores of Lake […]
Online Cart Hemorrhage: How to Prevent It
What is the most valuable moment of the cellar door sale? Many would say it is when, after the tasting, the customer trusts the product and decides to purchase it immediately, without hesitation. That act of buying is pure, fast, and totally free of friction. For beverage companies focused on Direct to Consumer (D2C), the […]
Wine Club: instructions for use
In recent years, the Wine Club has become an increasingly important tool for wineries seeking to build a strong and lasting relationship with their customers.. But there is no longer just one type of Wine Club: each company may have different goals, target different audiences, and offer unique experiences. Therefore, the first step is to […]